Your support desk answers instantly — day, night and weekends
Averdonchats, Inc. builds AI agents that talk to your customers on your website and in the messengers they already use. Routine questions are resolved in seconds; anything sensitive goes straight to a person on your team.
- 24/7
- Coverage without night shifts
- ~4s
- Typical first reply
- 70%
- Routine tickets closed by the agent
Averdonchats agent
onlineHi, my order hasn't arrived and I need it before Friday.
I found order #48120 — it's in transit and due Thursday. Want me to switch it to express at no charge?
Yes please. Also, can I change the delivery address?
Address changes need a quick check — I'm bringing in Marta from our team now, she has the whole thread.
Handed to a human agent · 00:41
Replies around the clock
Customers get an answer at 3 a.m. on a holiday just as fast as they do on a Tuesday morning.
Trained on your material
Feed the agent your help centre, product pages, price lists and policies — it answers from your content, not guesswork.
Human handover built in
When a request gets delicate or unusual, the conversation moves to a teammate with the full history attached.
From your documents to a working agent in one afternoon
01
Share your knowledge
Upload documents, paste links or connect your help centre. We turn it into the agent's working memory in a few minutes.
02
Shape the behaviour
Set the tone of voice, the languages, what the agent may promise, and the moment it should call a human.
03
Publish everywhere
Drop one snippet on your site and link your chat channels. The same agent serves every conversation.
04
Review and improve
Read transcripts, spot gaps, add answers. Every week the agent resolves a little more on its own.
One agent, every place your customers write
Support requests arrive from a dozen directions. Averdonchats keeps one shared brain behind all of them, so the answer a customer gets in chat matches the one they get by email.
Explore the full feature set- Website chat widget
- Answers in 50+ languages
- Telegram, WhatsApp, email
- Access rules and audit trail
Want to see it answer your own questions?
Send us a few of your typical support requests. We'll set up a trial agent on your content and walk you through the result.